Privacy Policy

Introduction

Onvion Pty Ltd ABN 76 694 580 437 ("Onvion", "we", "us", "our") is committed to protecting your privacy and handling personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or interact with us online.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What personal information we collect

The type of personal information we may collect includes:

Name
Company name
Email address
Phone number
Job title
Any information you submit via contact forms or enquiries
Website usage data such as IP address, browser type and pages visited

We only collect personal information that is reasonably necessary for our business activities.

How we collect personal information

We may collect personal information when you:

Submit a form on our website
Contact us via email or phone
Subscribe to updates or marketing communications
Interact with our website through cookies or analytics tools

Personal information is generally collected directly from you.

How we use personal information

We may use your personal information to:

Respond to enquiries and provide requested information
Provide our products or services
Communicate with you about our business
Improve our website, services and customer experience
Meet legal or regulatory obligations

We will not use your personal information for purposes unrelated to our business activities without your consent.

Disclosure of personal information

We may disclose personal information to:

Service providers who support our business operations (such as IT, hosting or analytics providers)
Professional advisers such as accountants, lawyers or insurers
Government agencies where required by law

We take reasonable steps to ensure third parties handle personal information securely and in line with privacy obligations.

Overseas disclosure

Some service providers we use may store or process data overseas. Where this occurs, we take reasonable steps to ensure your personal information is protected in a manner consistent with Australian privacy laws.

Cookies and website analytics

Our website may use cookies and analytics tools to:

Understand how visitors use our website
Improve website performance and functionality

You can disable cookies through your browser settings, however this may affect website functionality.

Storage and security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information is stored securely and only accessed by authorised personnel.

Access and correction

You may request access to the personal information we hold about you or request a correction if you believe it is inaccurate, out of date or incomplete.

Requests can be made using the contact details below. We will respond within a reasonable timeframe.

Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.

We will investigate all complaints and respond in a timely manner. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Onvion Pty Ltd
ABN 76 694 580 437
PO Box 2042

Wellington Point QLD 4160